Help with VOX Field
Support when you need it.
Get help with sign-in, voice recordings, photos, daily reports, or a question about your account.
For an app problem, feedback, or a feature request, send a short description to the support address above.
What to include
- Your device model, operating-system version, and VOX Field app version.
- The steps you took and the message you saw.
- A screenshot with private project and personal details removed, if useful.
Trouble signing in?
Use the same email address and sign-in method you used to create your account. For an email-and-password account, use the password-reset option on the sign-in screen.
If you still cannot sign in, describe the error in your support message.
Recording or syncing trouble
Check your internet connection and VOX Field’s microphone permission in your device settings. Cloud processing needs an internet connection.
If a recording has not finished syncing, keep VOX Field installed while we help investigate. Removing the app can remove work stored only on your device.
Privacy, account, or shared-content questions
Contact support for privacy questions, help with an account request, or a concern about content shared through VOX Field. Describe where the issue appears without forwarding the private content itself.
Read our privacy policy, terms of service, and recording notice.
Do not send passwords, sign-in codes, payment-card details, or confidential jobsite records. Support will not ask for your password.